We (Yeasytrip Sdn Bhd) reserve the right to change the Refund/Reject Policy and all the time and the changes terms are effective as soon as they are announced.
As the amendment of Refund/Reject Policy will be updated on this website and the date for previous modified date and last modified will be listed on the top of the pages.
Cancellation/Refund policy
Before 48 hours cancel 100% refund.
Before 24 hours cancel 95.5% refund and 4.5% will be charged for admin fees.
Less than 24 hours cancel non-refund.
The full refund is excluding Bank charge for the foreign currency.
The customer is late more than the half hour (30 minute) the booking will consider as cancel and non-refundable.
Rejected policy (non-refundable)
Based on the transport services especially chauffeur services the information such as number of passages and luggage size must be provided true information. If not, the driver has a right to reject the services and are non-refundable.
Car rental and Chauffeur services, if the customer has a baby must request the baby chair, if not the car-owner has a right to reject the services with non-refundable.
If you provided fake information, the Vendor has a right to reject the product and services non-refundable. (We left the right for the vendor whether they want to take legal action or not).
Information Enquiry
Any question about the Refund and Reject Policy, please send the email to [email protected]